BPO
At DDM we make available a complete range of BPO (Business Process Outsourcing) services to our clients seeking creative ways to achieve high performance, control costs, reduce risks and increase transparency. Our vendors perform the work in specific areas of expertise at our client’s facilities while receiving direction and career development from us.
Through the contracting of the operations and responsibilities of specific business functions or processes to DDM, our clients enjoy greater flexibility, increased speed of business processes and the ability to focus on their core competencies while DDM handles the recruiting, administration and evaluation of productive key personnel.
What will DDM do for you?
During the period for which the personnel is required our services are always ongoing. We believe that rather than being finished once recruitment is completed; our work is just beginning. Our clients receive all of the following services.
Recruitment
During the period for which the personnel is required our services are always ongoing. We believe that rather than being finished once recruitment is completed; our work is just beginning. Our clients receive all of the following services.
Recruitment
- Newspaper advertisement
- Job Fairs
- Government Agencies Partnership
- Test Administration
- Structures Interview
- New Hire Orientation
Human Resources Management
- Maintaining personnel files
- Developing and managing HR forms
- Provide legally required labor posting
- Assisting with employee performance reviews
- Developing and updating employee handbook, workplace policies and procedure COBRA administration, unemployment claims, hearing, orientation, disciplinary actions
Regulatory Compliance Assurance
- Compliance assistance and record keeping with FMLA
- Assistance with wrongful termination claims
- Immigration law compliance assistance
- Compliance assistance with Title VII
- Administration of COBRA
- File the EEO
Employee Benefits Administration
- Managed Costs
- Life/AD&D Plans
- Employee handbooks
- Health plan
- Claims Management
- Dental, vision, prescription
- Several EPO and PPO plans to choose
Workers Compensation Management
- Safety inspections
- Claims management and processing
- Coordinate a return to work program
- Investigate and pursue fraudulent claims
- Prepare and assist with worker's compensation hearings
- Eliminate worker's compensation down payment
- Eliminate worker's compensation audit and audit premium